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Posted by eDiver on March 28, 2009 at 6:09 pm in Help - User's reported problems/bugs/issues
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Please place your questions in the sub-forum GET HELP.
Reply by aandfdakota2001 on March 28, 2010 at 11:29 pm
Hi there, I tried purchasing some bubble credits but they have not shown up yet. I do have a receipt from Paypal saying that the transation went through though??
Reply by eDiver on March 29, 2010 at 3:56 pm
Hi there,
I checked the records and indeed we received a payment from you.
What happened is that when paying using PayPal, you did NOT allow the browser to return back to our store so the automatic transaction was not completed.

I have added the BC to your account manually.
Reply by amarshall on March 29, 2010 at 4:28 pm
eDiver said "Hi there,
I checked the records and indeed we received a payment from you.
What happened is that when paying using PayPal, you did NOT allow the browser to return back to our store so the automatic transaction was not completed.

I have added the BC to your account manually. "


It seems like many users are having trouble with this. How about before it redirects or during the redirection a message will appear and say " Let the browser automatically redirect you." :-)
Reply by eDiver on March 29, 2010 at 4:57 pm
amarshall said "..... It seems like many users are having trouble with this. How about before it redirects or during the redirection a message will appear and say " Let the browser automatically redirect you." :-)"
the message IS ALREADY THERE ... written in RED and CAPITAL letters ......

Reply by amarshall on March 29, 2010 at 5:40 pm
eDiver said "amarshall said "..... It seems like many users are having trouble with this. How about before it redirects or during the redirection a message will appear and say " Let the browser automatically redirect you." :-)"
the message IS ALREADY THERE ... written in RED and CAPITAL letters ......

"


Oh, sorry, I haven't used the new system.
Reply by woaboy on July 1, 2010 at 8:48 pm
Taking class for Galileo Sol and videos wont play on my home computer. I get quizzes though. Any Ideas?
Reply by amarshall on July 2, 2010 at 10:17 am
woaboy said "Taking class for Galileo Sol and videos wont play on my home computer. I get quizzes though. Any Ideas?"

How is your Internet connection? It may be you need to update Flash or something like that
Reply by eDiver on July 2, 2010 at 11:16 am
woaboy said "Taking class for Galileo Sol and videos wont play on my home computer. I get quizzes though. Any Ideas?"

can you see the video on the Taking Online Classes class ?
Reply by wkc513 on July 8, 2010 at 5:46 pm
eDiver said "Please place your questions in the sub-forum GET HELP."

I was gifted the "Dive Computer Training" activation code card for my suunto Cobra 3 however the card I have is not for the cobra 3 but just the cobra; wrong class how can you help me?
Reply by eDiver on July 8, 2010 at 6:08 pm
wkc513 said "....I was gifted the "Dive Computer Training" activation code card for my suunto Cobra 3 however the card I have is not for the cobra 3 but just the cobra; wrong class how can you help me?"

PM me with the activation code you were gifted and I will check on what I can do.
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